"All for the love of Caring"
Exceptional domiciliary care in EssexSensitive, dignified and tailored
At Invaluable Care Ltd, we strive to provide a superior set of live-in care at home services, offering peace of mind to families and ensuring seniors can live their lives to the fullest in the comfort and security of their own homes. Our dedicated services are individually tailored to encourage and maintain dignity and independence.
Invaluable Care Ltd is based in Great Wakering, Southend on Sea, Essex. Our services cover the greater Essex area. Once registered with CQC we will offer domiciliary care and support services to service users from their own homes. Providing care and support services to adults from 18 years of age.
Domiciliary/Home Care
Our aims and objectives
- To deliver a service that is second to none and one that will improve the services users’ overall quality of life.
- To deliver care services in a manner that is not discriminatory and one that is supportive and inclusive.
- To deliver care that respects the services users’ protected characteristics as per the Equality Act 2010 such as their religion, race, sexual orientation, age, gender, marital status, origin, political affiliation, or disabilities.
- To deliver care services that are always run in the best interests of service users and giving service users the opportunity to make own choices.
- To work with other professionals involved in the adult’s care to maintain their wellbeing both for their physical and mental health.
- To ensure that services users are matched appropriately with carers that can understand and respond well to their needs.
- To ensure that where a dispute arises, conflict resolution processes are followed, and disputes resolved transparently.
- To ensure that service users and their families have access to the service provider’s complaints procedures at all times of engagement.
The type of service we can provide:
- Personal care
- Feeding
- Continence care
- Dressing, bathing washing and oral hygiene
- Manual handling
- Health related services including administration of medication.
- Laundry
- Support with appointments
- Support with attending meetings and shopping
- When required to provide specific specialist support which may require our staff to possess some specialist skills and training, this will be discussed and assessed as and when needed.
Our aims and objectives
- To deliver a service that is second to none and one that will improve the services users’ overall quality of life.
- To deliver care services in a manner that is not discriminatory and one that is supportive and inclusive.
- To deliver care that respects the services users’ protected characteristics as per the Equality Act 2010 such as their religion, race, sexual orientation, age, gender, marital status, origin, political affiliation, or disabilities.
- To deliver care services that are always run in the best interests of service users and giving service users the opportunity to make own choices.
- To work with other professionals involved in the adult’s care to maintain their wellbeing both for their physical and mental health.
- To ensure that services users are matched appropriately with carers that can understand and respond well to their needs.
- To ensure that where a dispute arises, conflict resolution processes are followed, and disputes resolved transparently.
- To ensure that service users and their families have access to the service provider’s complaints procedures at all times of engagement.
The type of service we can provide:
- Personal care
- Feeding
- Continence care
- Dressing, bathing washing and oral hygiene
- Manual handling
- Health related services including administration of medication.
- Laundry
- Support with appointments
- Support with attending meetings and shopping
- When required to provide specific specialist support which may require our staff to possess some specialist skills and training, this will be discussed and assessed as and when needed.
Do you have a heart for people? Are you seeking a career in care work?
If you are interested in joining our team please download the form here, fill it in and upload it to the contact form here on this page.
How we care for you
Live-in Care
Live-in care serves as an excellent substitute for residential care and offers 24-hour assistance in the comfort of your own home.
We understand that supporting or caring for a loved one with care needs can be challenging at times. That is why our live-in care is tailored to your specific requirements, routines, and preferences. With invaluable cares live-in care, you and your loved ones can concentrate on what is most important: spending quality time together
Overnight care
In order to keep your regular routine, you may receive overnight care from a carer. The need for care doesn’t cease when the workday is done; overnight care gives you care that will be delivered by well trained and passionate carers who will go above and beyond to provide person centred care and meet service user needs
Our carers offer overnight care so that you or your loved one can have a good night’s sleep. If you or a loved one finds being alone unsettling, you could find that you need night-time care. With one-to-one overnight care from one of our highly trained carers, assistance is available for toilet training breaks, medication administration, and changing positions in bed.
Our Team
Our experienced and passionate team

Jameson Mashakada
Director
Jameson has over 13yrs experience of Public Sector Management and Operational Delivery in large organisations.
Jameson has qualifications and a strong human resources, labour, and industrial relations background.
Jameson has a master’s degree in policy management and government.
Jameson is an experienced care and support worker, worked in domiciliary care, registered care homes and supported living settings for over 10 years.

Loraine Muchopa
Shareholder
Loraine has experience working with adults with learning disabilities and those with physical impairment and working with adult, families, and other professionals to get detailed, progressive support plans in place to ensure the adult’s wellbeing is maintained.
Loraine has worked as a practice manager in a multi-agency safeguarding hub (MASH), giving her experience of working with different vulnerable client groups including victims of domestic abuse, those with no recourse to public funds, asylum seekers, homeless people, those with mental health problems, victims of abuse, those involved with drugs and gangs.
Loraine is a qualified Approved Mental health practitioner and responds to the needs of those with mental health problems to get them the required support in order to keep them and others safe.
Loraine has developed good leadership skills over the years and is a good communicator through her experience of working in multi-disciplinary teams, supervisory and management roles.

Lovemore Mazivisa
Shareholder
Discuss your care needs today
Getting a tailored and fully supportive care package is as easy as 1,2,3
1.Talk to us
2.FREE Assessment
3. Personalised Support
Office Hours
Our normal office hours are:
Monday: 9am – 5pm
Tuesday: 9am – 5pm
Wednesday: 9am – 5pm
Thursday: 9am – 5pm
Friday: 9am – 5pm
Saturday: CLOSED (out of hours contact only)
Sunday: CLOSED (Out of hours contact only)
Telephone Numbers
You can reach us during normal office hours on our office telephone numbers. Outside of these hours, we do have an out of hours mobile number that is always answered.
Tel: 01702 837011
Out of Hours: 07501 047414
Values & Principles
At Invaluable Care Ltd, our belief is that to achieve effective care and support for our service users, our focus should be on the individual needs of service users which should be delivered in line with best practice and understanding the services users’ individual needs:
- Confidentiality: We believe that service users deserve to always have privacy and confidentiality and services users should not be disturbed or their privacy intruded.
- Privacy: Service user information should be kept safe and should be securely destroyed when no longer needed.
- Dignity and Respect: All services users are always treated with utmost respect and dignity irrespective of their circumstances.
- Personal Choice: Service users are always treated with respect and dignity; they are encouraged to make personal choices regarding their care.
- Independence: Service users are supported to live independent lives.
Communication: We ensure that communication is person centred and service user friendly. - Risk Taking and Personal Responsibility: Service users, their families and informal carers are encouraged to take responsibility regarding their care and daily activities to help maximise their independence.
GDPR Data Compliance
Service user information will be stored securely, and we shall not share service user information without authorisation from the service user or their families.
Registered Provider
The person registered with the CQC Inspection as the registered provider for Invaluable Care Ltd is Lovemore Mazivisa. Mr Mazivisa is an experienced social worker registered with social work England for 7 years.
Registered Manager
The person registered with the Care Quality Commission (CQC) as the Registered Manager for Invaluable care Ltd is: Miss Loraine Muchopa, an experienced adult’s social worker registered with Social Work England for 10 years.
Quality Assurance
We are committed to continue improving our service and to achieve this, we continue to monitor our service through our internal quality assurance processes and seeking feedback from our stakeholders.
Safeguarding
The service provided at Invaluable Care Ltd is in line with the values and operational principles of adult safeguarding and care. Our principles are: To empower our service users to live independently, to prevent abuse, to protect them from abuse, to work in partnership to ensure they receive appropriate care, to respond to their needs with proportionality and to be accountable for our actions. If we have any concerns that an adult, we are caring for is at risk of or experiencing abuse or harm, we will raise safeguarding concerns to the local authority following the set procedures in a timely manner to reduce the risk of any further harm.
Compliments, Concerns or Complaints
At Invaluable Care Ltd we value feedback from everyone we deal with including but not limited to service users, contractors, and service providers. We appreciate any feedback you may have, be it complaints, suggestions, or compliments.
Should anyone feel that their inquiry or grievance has not been delt with appropriately by Invaluable Care Ltd, please feel free to make an official complaint to the Commission for Social Care Inspection, which regulates our service.
County Hall
Market Road
Chelmsford
Essex
CM1 1QH
